Pocahontas Memorial Hospital recently received an Excellence in Patient Care award from outcomes firm Studer Group.
The award was presented at the 10th annual What's Right in Health Care conference for their exemplary "medication communication" ratings on the HCAHPS patient survey.
Hospital Consumer Assessment of Healthcare Providers and Systems is a national standardized survey tool used to measure adult inpatient perception of the quality of care they receive at a given acute care hospital.
Pocahontas Memorial Hospital staff members stand with their Excellence in Patient Care award.
Studer Group gives its Excellence in Patient Care awards to select partners based on very high scores in each of the HCAHPS categories. Pocahontas Memorial Hospital received this award in the "0-100 beds" category for the amount its scores increased from baseline performance to current performance on the HCAHPS questions about how well staff members communicated the purpose and side effects of prescribed medications.
Barbara Lay, chief executive officer of Pocahontas Memorial Hospital, and Kerri Ridgeway, chief nursing officer, attended the conference Oct. 10-12 in Nashville, Tenn., to accept the award. The event is an acclaimed national conference during which the top healthcare organizations in the industry gather to share "best practices" with an audience of their peers.
Pocahontas Memorial Hospital is a critical access hospital located in Buckeye, with a federally designated Rural Health Clinic.