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E-911 Center back to ‘normal numbers’

November 26, 2013
By Katie Kuba - Upshur Bureau Chief , The Inter-Mountain

BUCKHANNON - The Upshur County E-911 Communication Center "never missed a beat," despite the resignation of six E-911 dispatchers within a two-a-half-month period, Comm Center Director Steve Linger said Monday.

At its Thursday meeting, the Upshur County Commission approved the hiring of six new dispatchers - three full-time and three part-time - who began training Monday.

"We are back at normal numbers," Linger said Monday. "We're doing fine; we never missed a beat."

Full-time hires include Cassandra W. McManus, Sara J. Loudin and Eric J. Sterling; part-time hires are Kristin A. Hall, Derek M. Lee and Joshua E. Koert. All new hires are being paid at a rate of $10 per hour.

Linger said many reasons can account for why so many dispatchers resigned within such a short period of time.

"It was for many various reasons," he said. "Some left for jobs that paid more money. Others decided they were going to not work and stay at home instead.

"A couple of trainees from the previous class quit, one because they were offered another job with more money.

"It probably has to do with how much we get paid, plus the fact that it's shift work and we have to work weekends," he added. "You can call other counties and the same thing happens all the time. Here, we usually have two or three trainees leave, just not six (employees) at one time."

At its Nov. 14 meeting, the commission voted to accept the resignation of the most recent E-911 dispatcher to depart, Jacyln L. Tenney; her resignation went into effect Nov. 1

"And we lose another dispatcher," County Commission President Donnie Tenney said. "Six vacancies to fill."

Commissioner JC Raffety asked whether Jacyln Tenney was a trainee or had been with the E-911 Communication Center for some time.

"No, she's not a trainee," Pomeroy replied. "I believe she's been with us for some time."

Contact Katie Kuba by email at Follow her on Twitter at IMT-Kuba



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